NUESTRO EQUIPO
María José Tenorio
The soul behind this firm: "As long as I can remember, I have been passionate about architectural spaces and the life they convey through colors, textures, and a unique identity."
Sofía Hernández
"I love coordinating our projects, collaborating with talented minds, and witnessing the transformation of spaces."
Maria Fernanda Ospina
"I am passionate about bringing projects to life through visualization, representing how concepts take shape in space."
Isabela Castro
"I am passionate about communicating all the work behind this dream."
Liliana García
"I find great satisfaction in being able to contribute my administrative knowledge to the growth of MJT Studio."
Edwin Ulloa
"MJT&Co., thank you for making me a part of your knowledge. I enjoy learning from you all, a thousand thanks."
Reach Out
FREQUENTLY ASKED QUESTIONS
For inquiries and appointments, you can reach us at info@mjt-studio.com or at +57 310 508 4204.
When will my order be shipped?
When will my order be shipped?
Please visit our Terms of Service page for details on delivery times.
You will receive a Shipping Confirmation email containing your tracking number once your parcel has been shipped. You can visit your account on mjt-studio.com to check the most up-to-date status of your order.
There will be no extra costs upon delivery (all orders placed on mjt-studio.com ship delivered-duty-paid). Shipments inside Colombia will be sent using Servientrega.
Our shipping services will be suspended due to warehouse closures on certain Colombian holidays. Please plan accordingly as orders placed on these days will not be processed until the following business day.
All orders are processed automatically, and we are unable to expedite or delay shipment.
Note: Pre-order items may have extended shipping times. Please check the product page for specific delivery estimates.
Which countries does MJT Casa ship to?
Which countries does MJT Casa ship to?
At the moment, we only ship our products inside Colombia. We will be happy to announce our international shipments soon.
Can I change my order contents?
Can I change my order contents?
We unfortunately can not change the items in your order after it's been placed.
How can I check the status of my order?
How can I check the status of my order?
When you place an order, you will receive an order confirmation with your order number. You can track the status of all your orders if you have a customer account with us. You will receive a tracking number when your order ships out. If you need assistance, please contact our customer care team at +57 310 508 4204.
Change Policy. Can I change my product?
Change Policy. Can I change my product?
You can exchange your MJT CASA piece for another item from this e-commerce store by contacting us directly via email or WhatsApp to review your request. You have up to 8 business days after receiving your item, to request this change. Exchanges typically take up to 20 business days, depending on the repairs, parts, or replacement with a new piece.
Can I cancel my order?
Can I cancel my order?
Our pieces come with a 6 month warranty against manufacturing defects. If your item shows any factory imperfections, please contact us so we can arrange for its pickup and repair. Exchanges typically take up to 20 business days, depending on the repairs, parts, or replacement with a new piece.
Changes or refunds will not be accepted for items that have been modified, damaged, or scratched due to negligence or improper use.
I received a damaged item. What should I do?
I received a damaged item. What should I do?
Please submit a return request via email to info@mjt-studio.com, kindly include images. If you need assistance, our customer care team can help.
What currency is used in MJT&Co. website?
What currency is used in MJT&Co. website?
The currency used in our website is in Colombian Pesos (COP)
What’s the shipping cost of each item?
What’s the shipping cost of each item?
We offer complimentary national shippings on all orders. The location of the shipment will determine the import duties and taxes to be charged.
Please visit our Terms of Service page for more details.
Is mjt-studio.com the official website?
Is mjt-studio.com the official website?
Yes, mjt-studio.com is our official website. Please note that we are not responsible for purchases made on other websites claiming to sell our products. For a secure and authentic shopping experience, we recommend purchasing exclusively through mjt-studio.com. Your safety and satisfaction are our priorities. Exercise caution when considering other sources.