Please visit our Terms of Service page for details on delivery times.You will receive a Shipping Confirmation email containing your tracking number once your parcel has been shipped. You can visit your account on mjt-studio.com to check the most up-to-date status of your order.There will be no extra costs upon delivery (all orders placed on mjt-studio.com ship delivered-duty-paid). Shipments inside Colombia will be sent using Servientrega.Our shipping services will be suspended due to warehouse closures on certain Colombian holidays. Please plan accordingly as orders placed on these days will not be processed until the following business day.All orders are processed automatically, and we are unable to expedite or delay shipment.Note: Pre-order items may have extended shipping times. Please check the product page for specific delivery estimates.

At the moment, we only ship our products inside Colombia. We will be happy to announce our international shipments soon. 

We unfortunately can not change the items in your order after it's been placed.

When you place an order, you will receive an order confirmation with your order number. You can track the status of all your orders if you have a customer account with us. You will receive a tracking number when your order ships out. If you need assistance, please contact our customer care team at +57 310 508 4204.

You can exchange your MJT CASA piece for another item from this e-commerce store by contacting us directly via email or WhatsApp to review your request. You have up to 8 business days after receiving your item, to request this change. Exchanges typically take up to 20 business days, depending on the repairs, parts, or replacement with a new piece.

Our pieces come with a 6 month warranty against manufacturing defects. If your item shows any factory imperfections, please contact us so we can arrange for its pickup and repair. Exchanges typically take up to 20 business days, depending on the repairs, parts, or replacement with a new piece.Changes or refunds will not be accepted for items that have been modified, damaged, or scratched due to negligence or improper use.

Please submit a return request via email to info@mjt-studio.com, kindly include images. If you need assistance, our customer care team can help.